Throughout her nearly two decades of experience in primary casualty and excess liability claims, Monica Chu has always actively sought learning and growth opportunities. “I would take the initiative to periodically search for continuing studies programs, professional or graduate courses, and/or advanced degree programs that would enable me to sharpen my mind, expand my knowledge base, and strengthen my skills,” she says. That’s what led her to discover Columbia’s Insurance Management M.P.S. program. She is now part of the first student cohort, actively applying the part-time, online coursework to her role at Crum & Forster. Monica reflected on her experience with the program so far.